Feedback to the Feedbacks!

I’m not exactly sure when Apple started doing this with Feedback tickets submitted. But now there may be some feedback to your feedback ticket that you’ve submitted even if they haven’t actually responded!

If you go to https://feedbackassistant.apple.com or use the Feedback Assistant application you can see potentially some feedback! Maybe everybody already knew this and it’s just new to me but in asking a few friends, they had no idea about this.

On the web and in Feedback Assistant if you open any ticket submitted you’ll see at the top.

Recent Similar Reports:
Resolution:

On the Web
In Feedback Assistant

What I noticed is that even though there is no response in the ticket itself from Apple, some of my tickets now say at the top
Resolution: Potential fix identified — For a future OS update

I’ve seen it also say
Recent Similar Reports: Less than 10
and
Recent Similar Reports: More than 10
and I’ve seen
Resolution: Investigation complete — Unable to diagnose with current information

I haven’t had an issue closed as a duplicate in a while. So maybe feedback, radars, and bug reports are being grouped together similarly when needed to show impact.

If you feel like you’re getting nowhere, FILE THOSE FEEDBACKS.

These views are my own and not the views of my employer. Feel free to contact me on the MacAdmins Slack(boberito), Linkedin(linkedin.com/in/bob-gendler-8702014) or Email(bobgendler@gmail.com).

IT Specialist in the Apple world. Jamf guru, wizard of Mac Management, and mastermind of Apple trivia. The views are my own and not the views of my employer.

IT Specialist in the Apple world. Jamf guru, wizard of Mac Management, and mastermind of Apple trivia. The views are my own and not the views of my employer.